Virtual consultations for emergency triage and advice



Virtual consultations for emergency triage and advice


If a patient’s concern cannot easily be dealt with by phone advice, is strongly advised that the patient should send a video or photos of their teeth demonstrating the problem. Most emergency clinics will not see a patient until this process has been completed and all attempts at completing remedial action at home have been explored.

Here is the video for patients to show them how to take a video/photo using a clean technique and producing a sufficiently good image for it to be helpful.


This video/photo can then be sent to the orthodontist to aid discussions about emergency treatment.

Your orthodontic provider will advise how best to send your video or photographs securely. Information on this is available in our GDPR section.